What Our Customers Say About us
The whole experience buying our new car was carried out very smooth and professionally from start to finish. The salesman was helpful and answered all our questions comprehensively. Would not hesitate in going back when ready to change our car.
Can't recommend JS Holmes enough. Professional, attentive and couldn't do more for you. Great experience from start to finish and Harland was so lovely to deal with. We love our new car and so pleased we brought it from this dealership
This is a dealer who still have the customer at the top of their list of priorities. A very relaxed approach without the pressure selling means that I am so happy to go back there at any time. From the initial visit to view their cars to taking delivery I was treated with so much respect and at no time did I feel like I was just a number on the sales charts. I highly recommend this dealer.
Very good, Friendly salesmen, not pushy, which is what I like. Let me ask away and gave me all the answers I needed. Nice deal to finish and lovely vehicle purchased. Just the sales invoice missing from the paperwork and had to chase it up. Nice coffee as well
I was made to feel welcome and put at ease and test drive more than one model of veichle. The staff were friendly and efficient and I wouldn’t hesitate to go back. I was also pleased with the trade in price in my old car which at previous garages I had been disappointed 04/01/19
Mrs D Coe
We were thrilled with our New Qashqai from JSHolmes. We were kept informed from the start to finish, the New Car hand over bay is excellent. I have already recomended them to a couple fo my friends.
Mr and Mrs Smith
I Dont live locally, so after finding the Used Juke I wanted on AutoTrader I contacted the dealer and had a good feeling about them from the start. We arranged everything over the phone including my part exchange, When i arrived at the dealership i was welcomed with a coffee, the car was better than i anticipate and i was given a very through hand over from John. Well worth the journey..credit to Nissan...
I love my New Qashqai. Great people to deal with, will defiantly come back in three years time.
Miss Crowson - Sales
This is the third vehicle that I have purchased from yourselves - each one a Qashqai and each time the experience gets better. Thank you for putting so much effort into your customer service, something that is not much heard about elsewhere nowadays.
Mr R - Kings Lynn
Friendly & helpful staff, experienced sales staff, nice experience, car excellent & at a good price. will look again at this dealer. Sales Reviewed 02/11/2018
Mr John N
Very professional, Extremely easy to deal with, friendly. My second nissan and I'll be getting a third. A* Sales Reviewed 02/11/2018
Mr Wayne A
The salesperson was highly professional and friendly. As this was a distance sale, he sent a video with him walking round showing the outside of the vehicle and the interior, explaining the features. He sorted the tax out for me. Seamless integration with my finance company and delivery man, and a few days later my new car is with me (300 miles away) and I couldn't be happier with it. Definitely recommend this outfit. Reviewed 05/10/2018
Mr Gavin R
Perfect customer service. Nothing was too much trouble. 09/2018
Mr Bryan G
Very friendly and professional and thorough from start to finish. 09/2018
Mr Trevor C
Brilliant customer service. Being a young female I have always felt apprehensive about going into car dealerships. But the customer service I received at JS Holmes was fantastic and they let me come to my own decision. I felt no pressures into buying the car I did. Would highly recommend. 08/2018
Ms Lyndsey B
Really good experience at JS Holmes. No pressure, no faff, just introduced to the car I was interested in and invited to try it out. Paperwork sorted and similarly clean and efficient on handover day. Well worth the 180 mile round trip (twice!) to benefit from their services. 08/2018
Mr Adam D
Great dealer really responsive and helpful. Car was great and they sent a video to view it before we travelled to see it. 09/2018
Mrs Michelle H
From the moment we walked through the door we felt welcomed as friends more than just customers. The sales assistants were very knowledgeable about the cars and while keen to help us they were not at all "pushy". We had an unaccompanied test drive in the vehicle of our choice which we decided to buy. All the paperwork was done for us and we collected the car a week later. It had been serviced, cleaned and was ready on time. We cannot fault this dealership. 08/2018
Mr Allan S
was there to buy a second hand Leaf and the staff was really caring, courteous and helpful, not the pushy salesmen that overplay their role. You can even try cars on your own. Communication was spot on, and all was done to make the sale smooth and satisfactory. These guys go the extra mile for the customer.07/2018
Mrs Yann L
A genuine garage. For new .secondhand. and repairs. You will do o wrong in giving J.S.Holmes an opportunity to serve you 06/2018
I was badly let down by my main dealer where I bought my new car, two years later I'm told we can't deal with your car we no longer service or facilitate recall work. My nearest service partner for my car was 40 miles away, this was J S Holmes, the service staff were excellent and while my wife and I were waiting we had a look around at new carsso to resolve the problems with my car, I did a very good deal with their sales staff! very happy with the new car and the service provided! ps they beat all of the online car buyers easily. Great experience, would highly recommend them! 06/2018
Mr Thomas C
Second car I have purchased from J.S.Holmes and have nothing but praise for them. Their attitude to customers and the continued service you receive are second to none.
Mr B W
Fantastic service without pressure . Take time to explain everything no rush. The salesman was a pleasure to deal with and gave first class customer service. Every gadget in the car was fully explained before I drove of the forecourt on the day I picked up my new car. All staff very pleasant . Felt that they cared and made me feel at easy and took pride in helping me making me feel like a special customer . Highly recommend J S Holmes. 05/2018
Mr J T
As usual the service was excellent, they couldn’t do enough to help. 04/2018
Mr Ryan W
Hi Tony, Thank you so much. We are loving the car and my daughter is over the moon to. Many thanks for everything. 11/2018
Mrs Emma B
Harland, Thanks for your help in the purchase. You should be proud of the customer service given by JSH. It was a pleasure to deal with you. 10 out of 10. Neil 11/2018
Mr Neil W
Visited the dealership after seeing a car online, really informative and spent time going through all the details and supporting on a part ex with my current car at the time. We took the car on a test drive and got to go through all the details around the purchase which were simply explained. We did not live locally so were given the option to sign and scan paperwork back across which was helpful. 01/2018
I chose the car but could not get to the garage to view it. The JS Holmes sales person was very helpful and had excellent knowledge of the all electric Leaf. After just one phone call I bought the car, and they organised delivery for me. I also had Nissan finance, and that all worked smoothly. It was the right car at the right price, and an all-round excellent buying experience. Even the driver who delivered the car on a flat-bed drives a Leaf! 10/2017
Mr Brian C
Very professional and knowledgeable staff, friendly and not "pushy". I would and have recommended this garage to anybody who shows interest in the car that I have recently purchased. They also have an excellent after sales service with free courtesy cars when your vehicle is due for service. A very pleasant experience at J S Holmes Ltd 09/2017